Shipping policy

Thank you for supporting Bare Necessities! Every bar of soap is handcrafted with care, and every class project is handled with the same attention to detail. Please review our shipping policy before placing an order or selecting shipping for your class soap.

Processing Time

All retail soap orders are carefully packaged before shipment.

  • Orders are typically processed within 2–5 business days after payment is received.
  • Processing times may be longer during holidays, special events, or high order volume.
  • You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods

We currently ship within the United States using trusted carriers such as USPS and UPS.

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Estimated Delivery Times

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Bare Necessities is not responsible for shipping delays caused by weather, carrier disruptions, holidays, or circumstances beyond our control.

Shipping for Soap Class Participants

Students who are unable to pick up their finished soap may choose to have it shipped for an additional shipping fee.

Your soap must remain at Bare Necessities for several days after class so it can harden enough to be safely removed from the mold, cut, packaged, and prepared for shipment.

Once your soap is ready:

  • Your loaf will be professionally cut into bars.
  • Each bar will be carefully packaged to help prevent damage during transit.
  • You will receive tracking information once your package has shipped.

Please note:

  • Shipping fees are non-refundable.
  • Delivery times are determined by the shipping carrier.
  • Bare Necessities is not responsible for delays once your package has been accepted by the carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If a package is returned because of an incorrect or incomplete address, the customer is responsible for any additional shipping charges required to resend the package.

Lost or Damaged Packages

If your package arrives damaged, please contact Bare Necessities within 5 days of delivery and include:

  • Photos of the damaged soap
  • Photos of the shipping box
  • Photos of the packaging materials

If your tracking information indicates that your package has been delivered but you cannot locate it, please contact the shipping carrier first. While we are happy to assist you, Bare Necessities is not responsible for packages that are lost or stolen after confirmed delivery.

Handmade Products

Every bar of soap is handcrafted in small batches. Variations in color, swirl pattern, scent intensity, shape, and weight are part of the artisan process and are not considered defects.

Local Pickup

Customers who choose local pickup will be notified by email when their order is ready.

For class participants, pickup dates and times will be communicated during class or by email.

Orders should be picked up within 7 days of notification unless prior arrangements have been made.

Questions

If you have any questions about your order or shipment, please contact us. We're always happy to help.